FAQ


HOW DO I PLACE AN ORDER ?

You can place an order via any of the following 3 methods,

1.Online

To order online,find the item you would like and add to the  basket,add your delivery address,pay using paypal.

2.By email

To order by email,send us the item name,item number,your address and phone number and we will contact you with postage costs and to arrange payment.

3.By phone

To order by phone,please call us with the item name and number.

CAN I RETURN AN ITEM FOR A REFUND ?

Yes you have 14 days from delivery to return an item in the same condition it left us,refunds will be made within 14 days from the day we receive the item back to us,minus the postage costs,please contact us to return an item.

ARE YOUR ITEMS IN STOCK AND SECONDHAND ?

Yes all of the items on our website plus more are in stock in our warehouse and are ready to be despatched, yes all of our stock is secondhand unless marked new and may come with signs of secondhand usage.

HOW CAN I CONTACT YOU ?

You can contact us by phone,email,our website contact form,or one of our social media sites,all are available on our website.

HOW CAN I PAY FOR MY ORDER ?

Our online shop is set up for payments by secure paypal,please contact us to pay by bank transfer,cheque or for our direct paypal link or paypal money request.

HOW MUCH ARE YOUR SHIPPING COSTS ?

Shipping costs are dependent on the weight,the destination of your order and the shipping method you select,please contact us for more information.

DO YOU DELIVER TO MY COUNTRY ?

Yes we deliver worldwide.

WHEN WILL MY ORDER BE DELIVERED ?

We aim to despatch orders within 1-3 days and then will depend on courier used and country of  delivery.

HOW DO YOU PACK MY ORDER AND IS YOUR PACKING ECO-FRIENDLY ?

We pack all deliveries to international standard which is higher than local standard,we try to use as much eco packing as possible,plus all of the items on our website are being recycled to help our planet a little bit more.

CAN I LEAVE A REVIEW FOR YOUR COMPANY ?

Yes thankyou,you can find a link to our google review site on the bottom of our website.